The Feedback Habit
Building a healthy and agile feedback culture doesn't have to be hard. Our step-by-step approach breaks down the process into simple and doable behaviors.
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Soft skills are everything.

Conversations and habits are the way.

70%

On-the-job practice

With SkillsGym's unique Habit Method, participants build skills quickly and effectively; by practicing micro-habits that fit into daily activities.
20%

Through conversation

We don't build skills on an island. 90% of our habits are the result of our environment, so in building new habits, it's smart to involve those around you. 
10%

Formal learning

Our live sessions are bite-sized, exciting, interactive activities designed to activate people toward impactful and measurable behavioral change.

Build a strong feedback culture in your team/organization

Having a strong feedback culture in your team and organization is essential because it creates an environment of continuous learning, growth, and improvement. While giving feedback is an important element, building a feedback culture is not solely reliant on this. It involves fostering smaller habits such as active listening, open and transparent communication, encouraging diverse perspectives, recognizing achievements, and providing constructive criticism. These foundational habits create trust, psychological safety, and a sense of empowerment among team members, enabling them to provide and receive feedback more effectively.

A strong feedback culture not only leads to higher employee engagement and productivity but also encourages innovation, collaboration, and adaptability, ultimately driving the organization's success.

Our approach to skill development makes it easy and effective by breaking down each skill into 3 foundational sub-skills, allowing you to focus on building each sub-skill for two weeks, and by the end of the sprint, you'll have mastered the skill as a whole.

1 skill - 3 sub-skills - 6 weeks

#1 Join the live session

Follow the live session on each skill, our expert trainers will help you get started and set you up for success!

#2 LEARN IT

Learn more about each sub-skill on the platform.

#3 TALK ABOUT IT

Have a conversation on-the-job about each sub-skill.

#4 MAKE IT A HABIT

Build a daily habit to practice each sub-skill in daily activities.
Program overview

The feedback habit (fundamentals)

Build key habits around 5 fundamental skills essential for building a feedback culture during the 8-month program
  • 5 skills - 5 live training moments 
  • 5 on-the-job development programs
  • Kick-off, peer-coaching and habit helpdesk 
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01

Asking for and receiving feedback

Go first - encourage others to give you feedback. Feedback-seeking behavior is a key predictor to career success.

02*

Giving feedback

Learn how to give feedback that is less likely to make people react defensively and more likely to impact someone's behavior positively. 

03

Feedback culture (basic)

Start small - build micro-habits in daily activities (such as meetings and conversations).

04

Check-in conversations (basic)

Bi-weekly short check-in conversations allow for the 3F's of a healthy feedback culture (frequent, fast, and forward).

05

Psychological safety

Psychological safety is the foundation of a healthy feedback culture and a culture of high performance.
* Practice lab ('deep dive' training including 1/2 day session with business actor)
Program overview

The feedback habit (advanced)

Build key habits around 5 more advanced skills essential for building a feedback culture during the 8-month program
  • 5 skills - 5 live training moments 
  • 5 on-the-job development programs
  • Kick-off, peer-coaching and habit helpdesk 
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01

Speak up

Speaking up is a key actionable behavior for creating psychological safety. Build the courage to make it a habit.

02*

Conflict for the better

Fear of conflict is one of the main obstacles to giving feedback. Yet, constructive conflict is at the core of a healthy feedback culture. 

03

Feedback culture - advanced

Install effective feedback loops and build smart processes to support daily activities.

04

Meaningful conversations

Make feedback part of a broader, more meaningful conversation. Encourage all kinds of feedback - appreciative, strengths-focused, and challenging.

05

Recognition culture

A strong feedback culture is also a strong culture of recognition. Balance recognition with appreciation, and take a personalized approach.
* Practice lab ('deep dive' training including 1/2 day session with business actor)

1% better every day.

Conversations and habits are the way.

What's included in each program?

The duration of both programs (fundamentals and advanced) is 8 months and includes the following activities:

#1 Monthly live sessions

Energize & activate

  • Kick-off keynote 'How to build new habits and skills'

  • 5 live 90-minute kick-start sessions

  • The sessions are delivered by our leadership experts and are designed to get people started with building new habits and having more and better conversations on-the-job

#2 Practice lab

Train new skills

  • 'Deep dive' training session (3 hours online or full day on-site)

  • Includes a 1/2 day session with a business actor to simulate real-life conversations and get personalized feedback and development suggestions

#3 Skills development programs

Master 5 key skills, step-by-step and habit-by-habit

  •  5 evidence-based skill development plans to build skills on your own/in team (self-led learning and team-learning)

  • Access to our platform (or scorm files hosted on your LMS)

#4 On-the-job conversations

Have more and better conversations on-the-job

  • The skills development programs include 15 guided conversations to have with your boss, colleagues, and team to include them in your skills development journey

#5 Peer-coaching program

Achieve your first coaching successes

  • Method for peer-coaching to build in a system for social accountability and practicing coaching skills throughout the program

#6 Masterclass 'How to build new skills'

Master the meta-skill of learning to learn

  • Evidence-based method for accelerated mastery of skills through focus on sub-skills and micro-skills

#7 Masterclass 'How to build new habits'

Master the meta-skill of building new habits

  • Evidence-based method for building habits

  • Build foundational habits for your feedback culture

  • Learn how to coach others in building new habits

#8 Habit helpdesk

Get extra support

  • 30-minute habit helpdesk after the live sessions for Q&A

Why choose us?

Use our experience, habit method and proven tools (90+ skills development programs and 400+ guided (team) conversations) to build your own feedback journey.
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Proven track record

SkillsGym is powered by CUTESolutions, that has been designing successful cultural change programs for 20 years (Cargill, Deloitte, Proximus, IKEA, Mediafin...).

Evidence-based habit method

Good cultural change programs go beyond awareness and skills development. With our habit method, your employees will build transformative and measurable habits.

Real impact

Together we decide how we will measure real impact on engagement, performance, talent development and retention.

Agile & flexible approach

We can build a complete cultural change program for you, or use SkillsGym Plug-in (using our habit method and development programs) to add habit design to your existing programs.
Easy as one, two, three

Choose your plan for
The Feedback Habit

Basic program

Hybrid training program that consists of 5 live sessions + 5 on-the-job programs
  • Duration: between 5-8 months
  • Max. 50 participants per journey
  • 1 Kick-off session (2 hrs)
  • 5 Kick-start sessions (90 min)
  • Practice labs (max. 8 participants per group - 1/2 day)
  • Access to our platform (5 skills per program)
  • Access to online master classes (for peer-coaching, How to build new habits, How to build new skills)

Basic + advanced

Hybrid training program that consists of 10 live sessions + 10 on-the-job programs
  • Duration: between 10 - 15 months
  • Max. 50 participants per journey
  • 2 Kick-off sessions (2 hrs)
  • 10 Kick-start sessions (90 min)
  • Practice labs (max. 8 participants per group - 1/2 day)
  • Access to our platform (5 skills per program)
  • Access to online master classes (for peer-coaching, How to build new habits, How to build new skills)

SkillsGym Enterprise

Pricing based on #skills and #users
Hybrid training program (live training activities, online learning, on-the-job activities) that consists of building key skills.
  • Scale SkillsGym to your entire organization
  • Train the Train approach possible
  • Solution for team-coaching
  • Give training credits to your managers and let them book trainings directly

Do you want a customized feedback culture program?

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SHARE YOUR GOALS

 Share your business and cultural change ambitions.
 Share your current feedback processes and tools.
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IDENTIFY FOCUS AREAS

 We help you identify the key habits to support your organization's ambitions during a 'focus workshop'.
 Choose from over 90+ evidence-based skills development programs or ask us to design customized programs.
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DECIDE ON ACTIVITIES

 Choose from a broad offer of engaging and proven formats for impact (virtual/in-person, large-group/small-group, events, self-lead...)

Client success

Whether it's a full SkillsGym membership or by using SkillsGym learning elements to plug into and reinforce existing learning programs, below are just a few of our most recent success stories.

SAMSUNG

For Samsung's Talents of the Future program, we used SkillsGym Plug-in to build a customized learning platform for them.

PROXIMUS

For Proximus' Pro Track leadership program, we used SkillsGym Plug-in to build a customized learning platform for them.

EUROCLEAR

With SkillsGym, 40 key soft skills are being built by 3000 employees.

DEGROOF PETERCAM

Using SkillsGym Plug-in, we support this investment bank in building awareness and habits around diversity and inclusion.

ALD AUTOMOTIVE

With SkillsGym, their managers have built new key leadership habits and strengthened their management community.

ANTWERP POLICE

With SkillsGym, their managers have built new key leadership habits and strengthened their management community.

BNP PARIBAS

Using SkillsGym Plug-in, we delivered the session "Overcoming Imposter Syndrome" for 300 employees on Internal Women's Day.

LINEAS

With SkillsGym, their managers have built new key leadership habits and strengthened their management community.

KBC

Using SkillsGym Plug-in, KBC employees are building critical skills around ownership, accountability and decision making.

BOORTMALT

With SkillsGym, their managers have built new key leadership habits and strengthened their management community.

CORESO

With SkillsGym, their managers have built new key leadership habits and strengthened their management community.

MEDIAFIN

CUTESolutions designed and delivered a customized leadership program for Mediafin leaders, and used SkillsGym Plug-in to support more and better leadership conversations on-the-job.
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